Frequently Asked Questions

Features, system requirements, data privacy, pricing and more. Everyting you need to know about Instappraise.

  • What is Instappraise?

    Instappraise is a cloud-based jewellery appraisal software & management platform for all parties involved in the jewellery appraisal practice, including but not limited to Gemmologist/Appraisers, Qualified Jewellery Professionals, Retail Jeweller, Pawn Brokers, Gemstone and Diamond Traders, Insurance Professionals and end consumers.

  • How can Instappraise help my business?

    Our appraisal software helps appraisers complete, distribute and manage appraisals in a fast and efficient manner. More appraisals completed in less time means more revenue for your business.

  • Do I need to install Instappraise on my computer?

    No installation is required to use Instappraise. We are a cloud-based platform available on all modern web browsers.

  • Can I access my account from multiple computers?

    Instappraise is a cloud-based platform and requires no installation. This means that you can access your account from any computer, at any time, from anywhere in the world.

  • Is Instappraise available on Apple devices?

    Our application is web based and can be accessed using any web browser, from any device. You can access your account using many device types and operating systems, including (but not limited to) Microsoft Windows, Apple / MacOS, Linux, iOS and Android based computers, tablets & smartphones.

  • Is my account and data secure?

    Account security and data privacy are extremely important to us. From safe password practices to data encryption, we take all the possible steps to secure your data.

    For increased account security, we strongly recommend enabling 2-Factor Authentication under your account settings.

  • Do you provide pricing data? Can I link my RapaportTM Price List or GemGuide accounts?

    We partnered up with some industry leaders for the most accurate and up to date pricing data available.

    You can link the following pricing data providers to your Instappraise account:

    • The GemGuide by GemWorld International
    • Rapaport Price List
    • IDEX
    • Gemval

    Real-time precious metal prices and currency exchange rates are included at no additional cost.

  • Can I use Instappraise to create NAJA or USPAP-compliant appraisal reports?

    Yes! Instappraise offers professional appraisers multiple tools to customize and personalize their appraisal reports.

    Our Page Manager allows users to create, manage and customize additional pages to be included in each report type, including but not limited to:

    • Cover Page
    • Table of Content
    • Introduction
    • Scope of Work
    • Limiting Conditions
    • Certifications
    • Appraiser Qualifications
    • Affiliations
    • Many more...

    We now offer multiple free page templates to NAJA members, upon request.

  • Can I print appraisals?

    Multiple document templates are available, allowing you to customize and print beautiful jewellery appraisal reports.

  • What are that benefits to my customers?

    Instappraise is more than a document creation platform. Our cloud-based software also handles document distribution and offer many other tools to your customers.

    When you create appraisals on Instappraise, you have a choice to give your customers access to their appraisals directly on their personalized online portal. This gives them the ability to view and manage their appraisals directly from their mobile devices or computers.

  • Can I still access my data if I cancel my subscription?

    Yes. When your paid subscription expires, your account reverts to a "Basic" portal access. This gives you access to all the documents you previously created, including appraisals, quotes, take-in forms as well as all your customer profiles.

  • How much does it cost?

    You can streamline your jewellery appraisal process for the approximate "cost of one retail appraisal per month". We offer an affordable pre-paid annual plan as well as a low-risk, no commitment month-to-month plan. Instappraise offers a 14-Day Free Trial to all users.

    For more information, please visit our plans & subscription page.

  • How much do software updates cost?

    Your Instappraise subscription is all-inclusive. Software updates are done frequently (weekly) and are completely free!